Category: Technology

  • Securing the New Norm in Distance Learning

    Securing the New Norm in Distance Learning

    Over the past few months, educational institutions around the world – from elementary schools to colleges and universities – have been forced to embrace distance learning. It’s now estimated that 70% of students are currently doing some form of online education.

    For many of these institutions, this digital transformation to distance learning was thrust upon them—regardless of whether they were ready or not. Schools are scrambling to not only build the content for their courses but also to build the distance learning infrastructure needed to ensure all of their faculty and students have remote access to this content. The challenge they face is how to do this at scale and do it securely?

    Unfortunately, malicious actors and cybercriminals are fully aware that for many organizations, these are uncharted waters. Educational institutions have long been a target by adversaries. According to the 2019 Verizon Data Breach Report, education continues to be plagued by human errors, social engineering, and denial of service attacks. And these changes only compound these challenges.

    The movement to distance learning has created additional risk for institutions and created potential opportunities for the adversary. These criminals are more motivated than ever to steal financial information, intellectual property, or simply be disruptive.

    Securing the Learning Environment

    There are several simple steps every educational institution needs to consider implementing if they desire to set up and maintain an effective distance learning environment while keeping their cyber adversaries at bay. These include:

    • Provide Strong AuthenticationWith advancements in hardware processing power, cracking passwords can be done in a matter of seconds. Which is part of the reason why there is a ton of stolen credentials for sale on the dark web, with more being added every day. It is essential, therefore, to enforce strong password policies (i.e., complexity, length, and expiration), enforce account lockout after failed attempts to prevent password guessing, and leverage multi-factor authentication where possible to prevent the misuse of stolen passwords. 
    • Protect Web ApplicationsNext to stealing credentials, exploiting vulnerabilities in applications is the easiest way for an attacker to breach your network. You must scan external sites for security flaws such as cross-site scripting errors and SQL injections. And it’s equally important to encrypt the traffic between your learning systems and your users, whether faculty, students, or administrators, so information can’t be stolen in transit. In addition, deploying a web application firewall (WAF) can protect web application servers and the infrastructure from attacks and breaches originating from the Internet and external networks. 
    • Leverage Network SegmentationAnother way to secure your environment is to segment your internet-facing teaching applications from your other internal applications, such as your HR system. This way, if a breach or malware outbreak were to occur, the scope of impact will be limited.
    • Manage 3rd Party Risk: The third-party technologies that you use in your online learning environments can pose additional vulnerabilities and risk to your enterprise network. Whether it’s your learning management system or teleconferencing tools, regardless of whether they are hosted in the cloud or on-premise, you need to ensure you perform a thorough security assessment of the vendor and their products before introducing them into your network environment.
    • Monitor for Malicious or Unusual Activities: Organizations new to implementing distant learning will see a significant increase in devices and external network traffic connecting to their networks. The security staff needs to be aware of any unusual login attempts, unexplainable large data transfers, or other behaviors that seem out of the norm. 

    Knowledge is Power in Protecting against Adversaries

    Similar to how we teach our kids to learn and memorize basic math facts to tackle more complicated math problems, we need to ensure that faculty, students, and staff understand the cybersecurity basics to ensure they remain safe. No online course is complete without having some form of cybersecurity education on the syllabus.

    At a minimum, faculty, students, and staff should know how to:

    • Protect Their Passwords: Ensure individuals use strong passwords that are not obvious, like your birthday, or default passwords provided with devices. Never use the same password on multiple accounts and devices. And never share a password with anyone – even individuals claiming to be on the IT team.
    • Keep Their Devices Up To Date: Make sure devices and applications are updated with patches, and that any antivirus/malware software is current and operational.
    • Spot Social Engineering Attempts: Everyone should be taught how to spot attempts to steal personal and proprietary information vial email (phishing), texting (smishing), and phone (vishing).
    • Be Wary of Public Networks: Many public places, such as cafes, hotels, and airports, offer free internet connections to jump online easily. However, while they are convenient, they may not be secured. In addition, cybercriminals will often spoof these sorts of networks. So it’s essential to check with the establishment to ensure the network is legitimate, and when possible, use a VPN connection to access or transmit data. To that end, it is essential that any distance learning tools – both the front end used by students and the back end used by teachers – support SSL VPN and strong authentication. 

    As we engage in distance learning, we need to ensure that we practice cyber distancing to protect ourselves from the adversary. Taking control by following these standard security practices is one of the best ways to effectively move us securely into this new distance learning norm.

    REFERENCE:

    Alvin A. Marayan

    External & Media Relations

    PRC, Inc.

    Unit 206 State Condominium IV, Ortigas Ave., Greenhills, San Juan M.M.

    CP # 0998-9613729 Telefax# 02-7250237 * 02-4708535

    Email: alvin.marayan@teamprcinc.com.ph / alvin.marayanprc@gmail.com

  • SAP Offers Free Trials for Employee Communication and Customer Engagement Solutions

    SAP Offers Free Trials for Employee Communication and Customer Engagement Solutions

    SAP NEWSBYTE — May 19, 2020  SAP SE (NYSE: SAP) today announced that the SAP Digital Interconnect group is offering free 30-day trials for a three-month period for two of its services. The SAP® People Connect 365 mobile service is the cloud-based mobile service that allows businesses to locate, contact and communicate with employees during emergencies and business disruptions. The SAP Contact Center 365 cloud service is the cloud-based omnichannel contact center solution that enables frictionless customer service.

    “With COVID-19 creating uncertainty across industries and posing critical challenges for the way organizations run their business, we wanted to provide our customers with the tools they need to communicate effectively and serve their employees, extended staff and customers,” said Rohit Tripathi, head of products, SAP Digital Interconnect group, SAP. “While many companies have moved to remote work, it is more important than ever to stay connected with employees and customers. Both SAP People Connect 365 and SAP Contact Center 365 enable streamlined communication and effective customer interaction.”

    SAP People Connect 365 provides organizations with the tools to help control, manage and measure their responsiveness to local and global events that affect their business or institution. It uses predefined business rules and keywords, dynamic risk monitoring and automated processes and response tracking. Throughout the trial period, users will also have access to:

    • A reliable integrated COVID-19 data feed
    • Risk monitoring and alert feeds
    • HR data integration, group management and mobile number validation
    • Cloud-based mobile notification services
    • Autoalert emergency notifications and multichannel capabilities

    SAP Contact Center 365 facilitates innovative multichannel communication with customers through calls, e-mail, chats, video chats and SMS. Users that take part in the free trial will be able to experience the supervisor dashboard for a real-time view of contact flow and team management. They will also see how channel blending and contact routing works in practice.

    Throughout the trial period, users will have access to a sample configuration, including:

    • Five ready-to-use customer service representative user roles and one team lead user role
    • A comprehensive set of agent productivity tools
    • Preconfigured channels, queues, routing, telemarketing campaigns and more
    • The possibility to test out-of-the-box integration with SAP Service Cloud solutions

    Request your free trial of SAP People Connect 365. Register for a free trial of SAP Contact Center 365. Please note that additional restrictions may apply for both free trials.

    Visit the SAP News Center. Follow SAP on Twitter at @SAPNews.

    Media Contact:

    Martin Gwisdalla, SAP, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET

    Jennifer Kohanim, FleishmanHillard, +1 (617) 692-0535, jennifer.kohanim@fleishman.com, ET
    SAP Press Roompress@sap.com

    REFERENCE:

    Alvin A. Marayan

    External & Media Relations

    PRC, Inc.

    Unit 206 State Condominium IV, Ortigas Ave., Greenhills, San Juan M.M.

    CP # 0998-9613729 Telefax# 02-7250237 * 02-4708535

    Email: alvin.marayan@teamprcinc.com.ph / alvin.marayanprc@gmail.com

  • Try these activities online with friends during the extended ECQ

    Try these activities online with friends during the extended ECQ

    vivo encourages people to explore ways to virtually bond with friends during lockdown, through fun and interactive group game apps available on their smartphones.

    The extension of the Enhanced Community Quarantine (ECQ) may leave you longing for your friends even more, but who says you can’t have fun with them over the internet? Here are 5 online activities to help you virtually bond with your pals.

    Houseparty

    Gather up the gang and download Houseparty, a multi-purpose video calling app that allows users to play fun in-app games. Unleash your inner artist with a round of “Quick Draw”, prove that you’re the wittiest in the group with “Chips and Guac”, show off your stock knowledge with “Trivia”, and laugh your heads off with a game of “Heads Up!”

    Actual conversations

    Quarantine or not, use video call apps to talk to friends about our worries and troubles, check up on each other, and maybe even play “Never have I ever” or “Two truths one lie” to get to know them better. Break the awkward virtual conversation barrier by getting a few “shots” in to make it a fun “e-numan”, but only if you stocked up on alcohol before the quarantine.

    Netflix party

    Miss heading to the cinema to catch the latest flicks? Why not try the Netflix Party extension on Google Chrome. Netflix Party allows users to stream their favorite Netflix shows and movies together with friends. What’s more is that whatever you’re watching will be synchronized across all devices in the party–so you need not worry about playing or pausing at the same time.

    YouTube party

    Much like Netflix party, Google Chrome also has an extension that allows users to stream YouTube videos together. Pretend that it’s gala night and head over to “The Shows Must Go On” YouTube channel to catch free Andrew Lloyd Webber musicals every Saturday. To crank things up, don a gala night outfit and flaunt your style.

    Virtual photoshoot

    While you’re all dolled up, invite your friends to try out the latest social media trend of “virtual photoshoots”. Look for a fitting background and pose like your life depended on it. Quality shouldn’t be a problem as long as you’re using a vivo phone. Its back and front cameras create consistent high quality images–making for a worry-free virtual photoshoot.

    About vivo

    vivo is a leading global technology company that is product-driven with core businesses including smart terminals and intelligent services. vivo is committed to connecting users to the digital world by designing exciting and trendsetting smart mobile products and services which integrate technology and fashion in unique and creative ways. Adhering to its core values, which include “Benfen”, “innovation” and “consumer orientation”, vivo has implemented a sustainable development strategy to achieve its vision of becoming a leading, long-lasting, world-class enterprise.

    vivo’s headquarters is located in Dongguan, China, with 9 R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, Taipei, Tokyo and San Diego. These centers focus on the development of cutting-edge consumer technologies including 5G, artificial intelligence, photography, design and other emerging fields. vivo has also set up five production hubs across China, South Asia and Southeast Asia, which manufacture over 200 million smartphones every year. As of 2019, vivo has developed its sales network across more than 30 countries and regions, attracting more than 300 million active users worldwide.

    REFERENCE:

    Erika Garcia

  • PLDT Home extends Free Speedboost until May 31

    PLDT Home extends Free Speedboost until May 31

    In line with its efforts to keep families safe and connected at home during the enhanced community quarantine, leading telecoms and digital services provider PLDT Inc. announced last May 6, 2020 of the extension of its free Speedboost for PLDT Home Fibr customers and free NDD calls for all postpaid subscribers until May 31, 2020.

    Moreover, this extension of free Speedboost and free NDD calls covers not only Fibr customers in the highly affected areas of Luzon but has also been expanded to benefit Fibr customers in the Visayas and Mindanao regions.

    The free Speedboost provides Fibr customers a minimum speed of 25 Mbps, which is beneficial for homes that have multiple Internet users and thus require high bandwidth to simultaneously access different web and streaming sites.

    The free NDD calls enables families to use their landlines to call relatives and friends in different parts of the country.

    “We are one with every Filipino family as we strive to rise above these trying times. As we face the uncertainties of the global health crisis, we are keeping our commitment to provide the strongest connections and reliable digital solutions that our customers need to work, study, and take care of their loved ones at home,” said Al Panlilio, PLDT Executive Vice President and Chief Revenue Officer

    Free Access to Content

    PLDT Home Wifi and PLDT Home Volume-based plan subscribers will also continue to have FREE access to verified government and news websites such as the Department of Health (DOH), National Disaster and Risk Reduction Management Council (NDRRMC), Philippine Information Agency (PIA), News 5, Philippine Star Global, Business World, CNN Philippines, ABS-CBN News, and GMA News Online.

    iFlixVIP access for subscribers of PLDT Home Fibr Plan 1899 and up has also been extended until May 31, 2020. This will allow families to enjoy thousands of TV shows, movies, and everything on iflix for their bonding activities while staying at home.

    Financial Support through Installment Payment Program

    PLDT Home has also stepped up its efforts to help ease the financial burden of many families by implementing its extension payment program and suspending account disconnections during the enhanced community quarantine period. PLDT Home postpaid customers will automatically be enrolled to a 6-month installment payment scheme for all their bill balances as of April 30, 2020. This will allow them to conveniently settle their bills for six (6) months from May to October 2020. 

    Starting May 1, PLDT Home subscribers will receive an updated statement of account which will reflect the installment amount and the monthly service due for the corresponding billing month. PLDT Home subscribers can also enjoy 20% or up to Php100 cashback if they settle their March to May bills in full and on time using the PayMaya app.

    To conveniently track their bills and payments, PLDT Home subscribers can check their accounts through the MyPLDT-Smart App.

    “We may be socially distant, but we are united and strongly connected as one nation and community.

    PLDT Home will steadfastly work hard to keep families safe and connected as they stay at home,” said Panlilio.

    For more information about PLDT Home’s COVID-19 response, please visit http://www.pldthome.com

    REFERENCE:

    JEAN RICELLE A. AQUINO

    Sr. Media Relations Officer

    StratWorks, Inc.

    0927 027 8975

  • Maintain an active lifestyle at home with these tips from vivo

    Maintain an active lifestyle at home with these tips from vivo

    There are many ways through which people are coping with feelings of anxiety, depression, boredom and other ill-effects of an extended enhanced community quarantine. One of these is stress-eating.

    While understandable, such a lifestyle may not be sustainable in the long run–especially if one has not been exercising. Unfortunately, most gyms and sports facilities won’t be opening anytime soon, so there is really no better way to shed-off excess fat than by adopting exercise habits at home.

    Don’t know where to start? Here are simple and easy ways to get your body moving and getting it back into tip-top shape.

    Start with simple activities

    It would be unwise to instantly go through rigorous exercises and programs without priming your body to go through them. Activate and engage your body through simple activities such as cleaning the house while listening to upbeat music. You can also try meditating just to make sure that your mind is in harmony with your body.

    Download Workout apps

    The vivo app store has workout apps that contain plenty of programs and exercises. Try apps that include High Intensity Interval Training (HIIT) programs where you do a series of repetitions continuously with minimal rest time. While these apps promote quick workouts that last less than 10 minutes, do not be fooled–you will feel like you just ran a marathon.

    Head to Facebook for live workout videos

    If motivation is what gets you going when it comes to workouts, try doing it together with other online users. Facebook pages of different gyms around the metro now offer both free and paid live online workout classes like yoga and shadow boxing that are sure to shed off a few “quarantine pounds”. If you’re not to keen on working out with strangers, you can always gather your friends for a video call workout session. Just make sure you actually work out and not end up having an “e-numan”–you can always do that at a different time.

    Try Tik-Tok dance challenges

    If conventional workout routines and exercises aren’t your thing, you can always try creating TikTok videos. Try engaging in a “dance workout” by trying out all the dance challenges created by users in the platform. You will actually sweat buckets trying to perfect the challenges over and over again.

    These home-based exercise methods may not be the same as “maxing out” in the gym, but these are great ways to maintain an active lifestyle and fight off the urge to stress-eat during these unprecedented times.

    All it takes are a few clicks. You can download the Facebook app and plenty of workout apps using the vivo app store, pre-installed in all vivo mobile devices.

    About vivo

    Vivo is a leading global technology company that is product-driven with core businesses including smart terminals and intelligent services. Vivo is committed to connecting users to the digital world by designing exciting and trendsetting smart mobile products and services which integrate technology and fashion in unique and creative ways. Adhering to its core values, which include “Benfen”, “innovation” and “consumer orientation”, Vivo has implemented a sustainable development strategy to achieve its vision of becoming a leading, long-lasting, world-class enterprise.

    Vivo’s headquarters is located in Dongguan, China, with 9 R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, Taipei, Tokyo and San Diego. These centers focus on the development of cutting-edge consumer technologies including 5G, artificial intelligence, photography, design and other emerging fields. Vivo has also set up five production hubs across China, South Asia and Southeast Asia, which manufacture over 200 million smartphones every year. As of 2019, Vivo has developed its sales network across more than 30 countries and regions, attracting more than 300 million active users worldwide.

    REFERENCE:

    John Paulo Ondra Caparros

    Public Relations Department

    Strategic works, Inc.

    +638937472 | +639173068591

    john.caparros@stratworks.ph

    2nd Floor Zaragoza Building, 102 Gamboa Street, Legaspi Village, Makati City PH

  • Shopee identifies 4 of the biggest e-commerce trends in 2020

    Shopee identifies 4 of the biggest e-commerce trends in 2020

    Consumers shop more often on weekdays and show an increased preference for cashless payments, while brands and sellers expand their online presence

    Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, identifies four major e-commerce trends in 2020. The retail landscape in the Philippines has been transformed due to increased social distancing efforts, such as the implementation of the Enhanced Community Quarantine as the nation combats the spread of Covid-19. As a result, brands and sellers are venturing online in search of growth, while consumers turn to e-commerce to meet their shopping needs.

    Ruoshan Tao, Head of Marketing at Shopee Philippines said, “The year 2020 has changed the way we live, work, and shop. Brands and sellers across the region are stepping up their digitization efforts, with e-commerce becoming a key channel for them to sustain and grow their businesses. At the same time, consumers are increasingly going online to fulfill their everyday needs, in areas ranging from groceries to home appliances. As e-commerce takes on greater importance in people’s lives, Shopee will continue to make shopping even more social, engaging, and easy for everyone.”

    In the Philippines, Shopee has identified 4 key trends for e-commerce in recent months:

    1. Brands and sellers are growing their e-commerce presence

    Brands and sellers are venturing online to boost their online presence while exploring new strategies to reach and engage consumers.

    • Robust growth for Filipino sellers: As people shop for their home and essential needs online, brands, and sellers in the Gaming and Pet Care categories are seeing strong growth. In addition, Brands and sellers offering pet essentials and home appliances & accessories saw 40 times and 15 times more orders respectively than the same period last year.
    • Reaching customers with live streaming: Brands and sellers are actively exploring new ways to reach consumers. Shopee has observed that the number of Shopee Live streams from brands and sellers increased by 40 times. Homegrown SMEs have successfully boosted online visibility with Shopee Live. For example, Sirods Stuffed Toys has recorded a robust number of views for its streams by showcasing popular toys and collectibles to users in real-time, enabling it to engage customers more effectively.

    2. Shoppers turn to e-commerce for everyday needs

    At the same time, Filipinos are relying on e-commerce to meet their everyday needs as people live, work, and play from home.

    • Consumers search and shop online for a wider variety of needs: Shopee has observed an increase in search and shopping activity in the past 3 months, especially for health and fashion products. This reflects an increasing reliance on e-commerce, which provides Filipinos with one-stop access to essentials, health products, and more.
      • Top searched keywords: Face masks, Dresses, Power banks, Undergarments
      • Top products: Mosquito incense, Vitamins, and supplements, cell phone cases

    3. Shopping preferences evolve as consumers seek convenience on e-commerce

    Shopping preferences are also changing in the Philippines as consumers look for convenience in e-commerce during this period.

    • Increased shopping activity on weekdays: Online shopping activity has peaked on Tuesdays in recent months, showcasing the preference among Filipinos to shop earlier in the week. Shopping activity is also the highest at 12PM and 1PM as Filipinos shop more often during lunchtime.
    • Preference for cashless payments: Adoption of cashless payments is growing as consumers value speed and reduce physical interactions. Shopee has observed that users are increasingly using cashless options such as ShopeePay to pay for purchases in recent months.

    4. Increased social interaction and engagement among online shoppers

    E-commerce has now evolved into something more than just a way to shop – it’s also become a place where people come together to interact, read content, and connect with others. Shopee has seen greater use of its in-app engagement features in the past three months as Filipinos seek to stay connected online:

    • Shopee Live Chat: Shopee has seen an increase in social interactions on its platform. Over 1 million messages were sent daily on average as brands, sellers, and consumers interact with each other across the shopping journey.
    • In-app games: Shopee recorded 200 million plays for its in-app games over the past three months. This is driven by users logging in daily to earn rewards and try out new in-app games such as Shopee Farm and Shopee Throw.

    Tao closed, “We want to make online shopping safe and convenient while staying true to our vision of delivering a social and engaging experience to our users. At the same time, we will continue to help both our sellers and buyers by providing them a seamless online shopping experience, especially during this COVID-19 crisis.

    Download Shopee for free through the App Store or Google Play.

    REFERENCE:

    Catherine Llanes

    Media Relations Manager

    T. +63 2-332-10-31 loc. 103

    M.+63 919 005 2173

    M2COMMS | M2SOCIAL | M2LIVE | PROI

  • NASA, partners launch virtual hackathon to develop COVID-19 solutions

    NASA, partners launch virtual hackathon to develop COVID-19 solutions

    The U.S. space agency National Aeronautics Space Administration (NASA), European Space Agency (ESA), and Japan Aerospace Exploration Agency (JAXA) are inviting coders, entrepreneurs, scientists, designers, storytellers, makers, builders, artists, and technologists to participate in a virtual hackathon May 30-31 dedicated to putting open data to work in developing solutions to issues related to the COVID-19 pandemic.

    During the global Space Apps COVID-19 Challenge, participants from around the world will create virtual teams that – during a 48-hour period – will use Earth observation data to propose solutions to COVID-19-related challenges ranging from studying the coronavirus that causes COVID-19 and its spread to the impact the disease is having on the Earth system. Registration for this challenge opens in mid-May.

    “There’s a tremendous need for our collective ingenuity right now,” said Thomas Zurbuchen, associate administrator for NASA’s Science Mission Directorate. “I can’t imagine a more worthy focus than COVID-19 on which to direct the energy and enthusiasm from around the world with the Space Apps Challenge that always generates such amazing solutions.”

    The unique capabilities of NASA and its partner space agencies in the areas of science and technology enable them to lend a hand during this global crisis. Since the start of the global outbreak, Earth science specialists from each agency have been exploring ways to use unique Earth observation data to aid understanding of the interplay of the Earth system – on global to local scales – with aspects of the COVID-19 outbreak, including, potentially, our ability to combat it. The hackathon will also examine the human and economic response to the virus.

    ESA will contribute data from the Sentinel missions (Sentinel-1, Sentinel-2 and Sentinel-5P) in the context of the European Copernicus program, led by the European Commission, along with data from Third Party contributing Missions, with a focus on assessing the impact on climate change and greenhouse gases, as well as impacts on the economic sector. ESA also is contributing Earth observation experts for the selection of the competition winners and the artificial-intelligence-powered EuroDataCube.

    “EuroDatacube will enable the best ideas to be scaled up to a global level,” said Josef Aschbacher, director of Earth Observation Programmes at ESA. “The pandemic crisis has a worldwide impact, therefore international cooperation and sharing of data and expertise with partners like NASA and JAXA seems the most suitable approach.”

    JAXA is making Earth observing data available from its satellite missions, including ALOS-2, GOSAT, GOSAT-2, GCOM-C, GCOM-W, and GPM/DPR.

    “JAXA welcomes the opportunity to be part of the hackathon,” said JAXA Vice President Terada Koji. “I believe the trilateral cooperation among ESA, NASA and JAXA is important to demonstrate how Earth observation can support global efforts in combating this unprecedented challenge.”

    Space Apps is an international hackathon that takes place in cities around the world. Since 2012, teams have engaged with NASA’s free and open data to address real-world problems on Earth and in space. The COVID-19 Challenge will be the program’s first global virtual hackathon. Space Apps 2019 included more than 29,000 participants at 225 events in 71 countries, developing more than 2,000 hackathon solutions over the course of one weekend.

    Many Filipinos participated in this annual hackathon since 2016. Recently, a dengue mapping forecasting system was developed by data scientists from CirroLytix using satellite and climate data with the goal of addressing the sustainable development goals of the United Nations. This web application, called Project AEDES won globally for the best use of data. “Earth observation data has the potential to be used in fighting epidemics and outbreaks threatening humanity nowadays, as well as to analyze its socio-economic impact,” according to software developer Michael Lance M. Domagas, who led the Philippine hackathon in collaboration with De La Salle University, PLDT, Department of Science and Technology, United Nations Development Programme, and the U.S. embassy. The very first Philippine winner used citizen science and environmental data to develop a smartphone application informing fishermen the right time to catch fish. ISDApp is currently being incubated at Animo Labs.

    Space Apps is a NASA-led initiative organized globally in collaboration with Booz Allen Hamilton, Mindgrub and SecondMuse. The next annual Space Apps Challenge is scheduled for October 2-4.

    Registration opens May 12. https://covid19.spaceappschallenge.org/
    #SpaceApps #SpaceAppsPH

    REFERENCE:

    Michael Lance M. Domagas

    Software Developer

  • Robinsons Bank assures service amid crisis, enhances digital services for better banking experience

    Robinsons Bank assures service amid crisis, enhances digital services for better banking experience

    While the entirety of the Philippines is under a State of Calamity due to the COVID-19 virus, Robinsons Bank (RBank) has taken immediate adequate steps to ensure that it maintains its excellent banking services for its various customers and stakeholders amid the COVID-19 crisis.

    RBankers: A resilient workforce offering their dedication to serve amidst crisis

    As the first two (2) weeks of the quarantine’s implementation became a handful for the majority of businesses, RBank strived to deliver the same quality of services that it has provided since.

    In the beginning of the ECQ, 62% of RBank’s branch network nationwide continued to operate to ensure that there is an easily accessible bank that can cater to clients’ needs. Furthermore, 92% of RBank ATMs replenished consistently to serve various communities across the nation. Customers can also find RBank’s “24R Hub” – the bank’s 24/7 digital bank hubs in strategic locations, which will allow them to withdraw and deposit cash, and pay bills via RBank Digital (online banking).

    RBank’s Cash Management Services remain in the service of its corporate clients.  The Bank’s corporate online banking platform, e2Banking, continues to service corporate and SME customers enabling clients to have online access to their balances and transaction history. They can remotely facilitate their fund transfer requests not only to Robinsons Bank accounts but to other accounts with any local bank.

    In support of the “Bayanihan To Heal as One Act,” RBank has expanded coverage of the grace period for all corporate loans, consumer loans, and credit card payments with due dates from March 16 to May 15, 2020.  The loan grace period has nationwide coverage and provides various concessions to ease clients with the burden brought about by the crisis, such as waived penalties and fees on returned checks and the suspension of auto-debit and PDC payments during the ECQ period. 

    Moreover, the Bank has continued to lower its transaction fees from Php 25.00 to now only one-peso, providing customers with a “Piso-fee promo” for online fund transfers of PesoNet and InstaPay.

    RBank is also enhancing RBank Digital, its online banking platform to provide users with a mobile banking experience that’s like no other.

    “While we urge the country to limit face-to-face interactions to mitigate the spread of the virus, RBank has made it easier for you to enjoy your banking experience in the safety of your homes.  More than ever, we strive to enhance your personal online banking experience with our RBank Digital, our online banking platform to offer you accessible and convenient banking that’s just at your fingertips.” Robinsons Bank’s statement reads

    Expanding digital efforts to cater to your needs

    Last April 23, RBank has introduced RBank Sign Up – the mobile app that allows you to open a new bank account online.  The new app proves that banking is all about ease and convenience. It only requires one government ID, and it uses facial recognition and real time ID detection for a fast, easy, and secure experience.

    With RBank Sign Up, clients can apply for an RBank account wherever and whenever – free of charge! Bank details can be received within minutes of signing up, and yes— there’s no need to go to the branch.

    Clients can also expect that there’s more to come with the new feature in RBank Digital. They’ll be able to view their credit card transactions in real-time, transfer funds using a QR code making it the “QuickR way” to send money, and make payments to participating online stores.

     “We will navigate through these uncertain times and find new ways to deepen our relationship with you by providing services that will help strengthen your financial position in the coming months.  In all our endeavors, we are determined to put you, our valued customer, at the heart of our service.” Robinsons Bank assures that even with the new norm that the COVID-19 situation created, it will remain committed to providing unwavering service.

    Robinsons Bank is the financial services arm of the JG Summit Group of Companies, one of the largest conglomerates in the Philippines. It currently ranks 18th among universal and commercial banks in the country in terms of assets amounting to Php 110.555 Bn as of September 2019.

    For inquiries and concerns, you may reach Robinsons Bank through its Customer Care Center at (02) 8637-CARE (2273) or domestic toll-free 1-800-10-637-CARE (2273); or visit its website at www.robinsonsbank.com.ph. Like them on Facebook at www.facebook.com/robinsonsbank/ and follow them on Twitter @RBankCorp for the latest promo.

    REFERENCE:

    Catherine Llanes

    Media Relations Manager

    T. +63 2-332-10-31 loc. 103

    M.+63 919 005 2173

    M2COMMS | M2SOCIAL | M2LIVE | PROI