DULDULAO DOT NET This Day & Beyond

Category: Technology

  • #FurTheWin: Build an eco-friendly home for your pets with Samsung’s boxes

    #FurTheWin: Build an eco-friendly home for your pets with Samsung’s boxes

    Unboxing any new appliance, like a brand-new TV, is always an exciting experience. There’s a certain rush in opening the box, installing the TV, and seeing it perfectly fit your home. Movie marathons, virtual calls, and game nights are now possible in crystal-clear definition.

    But after the excitement, what happens to the cardboard box? Instead of just discarding it, give it new life by turning it into something fun for your pets! Upcycling is possible with any cardboard box, but Samsung makes it easier with its Eco-Package, which comes with every 2021 TV model. This award-winning initiative makes use of a dot matrix design to make it easy to cut and assemble the cardboard box yourself. Simply scan the QR code found on the box to access instructions and get started.

    Spoil your pets with these three DIY crafts.

    • Pet Houses

    If you’re the type to spoil your pets, you can turn the eco-packaging into a small house where they can hang out instead of disturbing your virtual meetings. Customize the house by decorating the exterior in your pet’s favorite color.

    • Pet Stairs

    Since pets love to leap from one high platform to another, transform the eco-packaging into stairs where they can climb up and down. Give them the staircase that will make them feel as if they’re on a runway, modeling their shining, shimmering coat of soft fur. This is also useful for pets who have trouble going up and down your bed.

    • Cat Tunnel

    Play peek-a-boo with your furry friend by building them an eco-friendly cat tunnel. This also helps give them another space to call their own and enjoy, once again cementing your place as fur parent of the year.

    Samsung Eco-Package will get your creative juices flowing and add interesting pieces to your home while reducing environmental waste. Not only are you giving boxes a second life, but you’re also doing your part in preserving the environment. Join the fun and share your own upcycled masterpiece by posting them online with the hashtag #FurTheWin.

    For more ideas on how to reuse your Samsung Eco-Package, visit samsung-ecopackage.com.

    REFERENCE:

    JEAN RICELLE A. AQUINO

    Public Relations Supervisor

    Stratworks, Inc.

    0927 027 8975

  • ShopeePay Expands Its Network of Partner Merchants, Now Accepted at Over 50,000 Locations Nationwide

    ShopeePay Expands Its Network of Partner Merchants, Now Accepted at Over 50,000 Locations Nationwide

    This 9.9, ShopeePay partners with new merchants Lawson, Lander’s Central, UltraMega Supermarket, and Tiger Sugar.

    ShopeePay, Shopee’s all-in-one e-wallet, expands its network of partner merchants. ShopeePay is now accepted at over 50,000 locations nationwide to cater to the evolving needs of the Filipino consumer, allowing users to enjoy a seamless and convenient experience when it comes to cashless payments. With this, ShopeePay adds merchants such as Lawson, Lander’s Central, UltraMega Supermarket, and Tiger Sugar to its roster.

    Ruoshan Tao, Head of ShopeePay Online Philippines, said, “We have seen a steady acceleration in the adoption of digital payments as Filipinos fulfil more daily needs online amidst the ongoing pandemic. Through ShopeePay, we strive to ensure that users can shop and pay with ease. Through our partnership with thousands of establishments across the country, Filipinos can incorporate digital payments into their day-to-day lives while enjoying the many benefits ShopeePay has to offer. We will continue to enhance the e-wallet experience through various initiatives and collaborations with more brands in the future.”

    More people continue to opt for cashless transactions for their convenience and safety. By 2026, the projected transactional value for digital payments is worth 11.29 trillion US dollars. With many shoppers shifting to digital payment methods, ShopeePay continuously finds ways to make the transition seamless, stress-free, and rewarding. In addition to growing its network of partner merchants, ShopeePay offers convenient digital transactions coupled with exciting discounts and cashback promos.

    Pay Bills 

    ShopeePay provides users with a safer way to settle various kinds of payables from the convenience of their homes. Users can use ShopeePayto pay bills from the following companies: Meralco, Maynilad, and Manila Water for utilities; PLDT, Globe, Smart, and Converge for mobile, landline, and internet payments; BPI for credit card payments; and DragonLoans, Home Credit, SkyPay, and Cashalo for loan payments.

    Scan to Pay

    Users can Scan to Pay with the ShopeePay QR code at over 2,500 ShopeePay partner merchants with over 15,000 total branches nationwide. These include new establishments such as Lawson, Lander’s Central, UltraMega Supermarket, HB1 Pharmacy, and Tiger Sugar, on top of existing essential merchants like Puregold and Seaoil. 

    Meanwhile, users can also Scan to Pay for their COD orders with their Shopee Xpress rider. This feature is an added layer of security since they can check the parcel first to see if the order is correct and in good condition before paying. In addition, the payment is also contactless – ensuring the safety of both the buyers and riders to reduce potential health risks. 

    Users can also purchase ShopeePay ₱1 Deals on the Shopee app and apply discount or cashback vouchers when they Scan to Pay with ShopeePay. 

    Scan & Donate

    The pandemic has further emphasized the need to help each other. With ShopeePay’s Scan & Donate feature, individuals can donate to their preferred charitable organization from the comfort of their own homes. Through ShopeePay, users can donate to Ronald McDonald House Charities, Hope, GMA Kapuso Foundation, Philippine Red Cross, UNICEF, and many more.

    Easy Top-Ups 

    ShopeePay values the safety of its users which is why it continues to grow its network to expand its services all over the country. With over 38,000 top-up points in big cities like Manila, Cebu, and Davao, users can top up at payment and remittance centers such as 7-Eleven CliQQ, Bayad Center, Palawan Pawnshop, and Robinsons Department Store. Users can also enjoy easy and convenient top-ups as well through Online Banking, Debit Card, and Linked BPI Bank Account anytime and anywhere. 

    Shopee 9.9 Super Shopping Day 

    Shopee 9.9 Super Shopping Day is a much-anticipated event with exciting deals and promotions for all shoppers. This 9.9 Super Shopping Day, ShopeePay continues to expand its network of partners and offerings to enable users to do more with just a few taps. Users can buy load and stay connected on a budget with discounted load. Users can also get up to 50% bills cashback or up to ₱100 off on payments when paying for bills with Meralco, Maynilad, PLDT, and more. For in-store purchases, ShopeePay users can also buy ShopeePay ₱1 Deals on the app to enjoy discounts and cashback when they Scan to Pay at Puregold, Puremart, Ultramega Supermarket, and more. 

    As consumer behavior progressively changes, ShopeePay will continue to push for initiatives and tap into essential brands to serve the Filipino community. For more information about ShopeePay, and its perks and benefits, visit https://shopee.ph/m/shopee-pay. 

    REFERENCE:

    Pao Oga

    Shopee | Marketing | Public Relations (Media Relations)

    Mobile: +63 917 650 1835 (Viber/Whatsapp)

    Address: 15F Asian Century Center (ACC) Building, 27th St. Corner 3rd Ave. BGC, Taguig 1634

  • Bring Home the Big Screen with Samsung & HBO GO

    Bring Home the Big Screen with Samsung & HBO GO

    Catch Space Jam: A New Legacy and more from HBO GO when you bring home a Samsung TV.

    Miss the feeling of watching the latest films at the cinema? Samsung Philippines is giving you the next best thing – now’s the chance to bring the big screen experience home and get a 6-month subscription to the most anticipated blockbusters and award-winning series from HBO GO when you purchase select TVs.

    Home to hits like Game of Thrones, HBO GO is first to premiere movies in the absence of theaters across the country. They brought us Wonder Woman 1984, Zack Snyder’s Justice League, and the much-awaited Friends: The Reunion during ECQ. Most recently, HBO GO débuted horror film The Conjuring: The Devil Made Me Do It. There’s lots more to look forward to, like Space Jam: A New Legacy, starring LeBron James, will officially launch on the HBO GO platform on September 3.

    Enjoy all these titles and more with the TV that brings you true-to-life immersive viewing, thanks to Samsung’s impressive upscaling technology, boosting any content to 4K or 8K resolution. And with Samsung’s signature Quantum Dot Technology, colors and details are brought to life for stunning and realistic imagery, you won’t even miss the cinemas.

    Get six months of unlimited access to HBO GO’s library of films, series, documentaries, and more when you bring home the screen from Samsung – the world’s #1 TV manufacturer for 15 years. Visit an authorized Samsung dealer today.

    Promo runs until November 31, 2021. For more information, visit samsung.com/ph.

    REFERENCE:

    JEAN RICELLE A. AQUINO

    Public Relations Supervisor

    Stratworks, Inc.

    0927 027 8975

  • Cebuana Lhuillier, Jean Henri Lhuillier haul multiple business recognitions at the 2021 Golden Bridge and International Business Awards

    Cebuana Lhuillier, Jean Henri Lhuillier haul multiple business recognitions at the 2021 Golden Bridge and International Business Awards

    CONTINUOUSLY STRIVING FOR EXCELLENCE. Cebuana Lhuillier is consistently aiming for excellence in its services, management and business campaign, gaining acknowledgements in 2021 Golden Bridge and International Business Awards. Seen here is Cebuana Lhuillier’s President& CEO Jean Henri Lhuillier posing with the awards garnered from a past Stevie Awards and Golden Bridge Awards cycle.

    Cebuana Lhuillier bagged several prestigious honors for business innovation, excellence in management, and social campaign from two international award-giving bodies, recently. The country’s leading and largest microfinance service provider has again proven its excellence in the industry receiving 13 awards from the 13th Annual Golden Bridge Awards (Globee Awards) and 6 awards from the 2021 International Business Awards (Stevie Awards).

    Cebuana Lhuillier’s President and CEO Jean Henri Lhuillier was recognized for his excellence in leadership, winning five gold Globee Awards, including Innovator of the Year, Lifetime Achievement Award, Maverick of the Year, Entrepreneur of the Year, and Executive Achievement of the Year. Furthermore, he also won four Gold Stevie Awards and one Silver Stevie awards in the following categories: Executive of the Year – Consumer Services, Executive of the Year – Financial Services, Lifetime Achievement Award – Business Products Industries, Lifetime Achievement Award – Consumer Services Industries, and Entrepreneur of the Year – Financial Services, respectively.

    “The recent wins from the Stevies and Golden Bridge is a testament of our organization’s dedication to continued innovation and pushing for excellence in everything we do. As their leader, to be recognized for the vision I have for the company and for the services we deliver is truly encouraging. It only strengthens my commitment to further push for more innovative products and platforms that will make Cebuana Lhuillier maintain its leadership in its industry and remain the partner of choice for many Filipinos, as they move towards a financially-included future,” Cebuana Lhuillier president & CEO Jean Henri Lhuillier said.

    Cebuana Lhuillier’s awards expand from its business continuity programs, microfinance campaigns to its corporate social responsibility. Including the recognition as Grand Globee Winner, the Golden Bridge Awards bestowed the company’s online pawning platform, Cebuana From Home, Silver and Bronze Globee for Consumer Products and Consumer Services, respectively. Also, Cebuana Lhuillier’s initiative for microsavings won the Gold Globee for Most Innovative Company under Consumer Services Category, Silver Globee as Initiative of the Year Award, and bronze Globee for Most Innovative Company under 11 – 2,499 Employees Category. Meanwhile, the company’s CSR and employee engagement activities likewise did not go unnoticed. Cebuana Lhuillier Foundation Inc. was also awarded the Bronze Globe Company Response of the Year for their program on pandemic response and Silver Globee for Live Event of the Year, as the company recognizes its employees’ hard work in a creatively executed digital event.

    The 13th Annual Golden Bridge Awards judging process came from 85 participating judges around the world, representing a wide variety of industries.

    Following the win of Cebuana Lhuillier in the Golden Bridge Awards, came the 2021 International Business Awards, in which more than 3,700 entries from different organizations in more than 65 nations were evaluated. The company was still able to nab awards in different categories such as Management, Entrepreneur, and PR Awards Category.

    Aside from Mr. Lhuillier’s five awards under the Management and Entrepreneur categories, Cebuana Lhuillier also received a Bronze Stevie award under PR Awards Category as Communications or PR Campaign of the Year Corporate Responsibility for its campaign on “Tulong Sa Pagbangon: Uplifting Filipinos’ Lives Amidst a Health Crisis”. The awarding of winners will be held virtually on December 8, 2021.

    Cebuana Lhuillier is a consistent winner in the annual Stevie awards and Globee awards. Recently, the company bagged the International Service Excellence Award for Customer Innovations given by the Customer Service Institute of America (CSIA) for its numerous innovations done in tech to further improve its services for the convenience of its customers. These recent wins manifest the company’s core values of excellence and innovation, supporting its vision and mission as the most trusted financial partner for many Filipinos nationwide.

    REFERENCE:

    JEAN RICELLE A. AQUINO

    Public Relations Supervisor

    Stratworks, Inc.

    0927 027 8975

  • Turn Your Passion into a Career with these Must-Haves from Shopee’s Aug 15 Payday Sale

    Turn Your Passion into a Career with these Must-Haves from Shopee’s Aug 15 Payday Sale

    Shopee collaborators share inspiring insights on pursuing content creation, hosting, entrepreneurship, and product innovation.

    Thinking of turning your passion into a career? It’s an exciting but challenging path. You’ll have to invest your time, energy, and money with no guarantee it’ll all succeed. Then again, doing what you love can feel rewarding in itself. If you’re unsure, start pursuing it on the side to gain experience and build a portfolio. Should you choose to pursue your passion from there, a truly fulfilling career journey awaits!

    For those considering following their passions, read on to get motivated by Shopee collaborators Elize Mariano, Mary Grace Khu, Patty Marabut, and Angelo Casimiro, who all managed to turn their dreams into full-blown careers.

    Elize Mariano

    Content creator Elize Mariano may be young, but her ambitions were set in stone early on. Elize was exposed to the spotlight frequently as a performer, and growing up, she fell in love with the industry. “At an early age, I started thinking about how I could achieve my desired career. I fixed my social media accounts and became active with engaging with my followers.”

    Her tip for those hesitant about pursuing their passions is, simply, to give it a try. “Never doubt yourself when it comes to pursuing something your heart and soul desires. You can always start small and build on that, little by little.”

    For aspiring content creators, stable, higher-quality videos is key. Elize strongly advises creators to invest in a Tripod. “This purchase made me realize the importance of having high-quality technical equipment in this field, especially now that we are in a pandemic.”

    Mary Grace Khu

    Mary Grace Khu’s passion lies in creating meaningful connections, which is why she chose to pursue a career as an events host. MG started hosting professionally a decade ago, but her passion for being onstage dates back to her childhood. At a young age, she realized she loved bringing joy to her audience and that this was what she wanted to make a living out of.

    She shares that it’s important to hold on to personal values when pursuing one’s passion in such a fast-paced industry. “Don’t forget to stay grounded. Stay humble and build a healthy working relationship with others. Learn from whatever mistakes that brought you to where you are. And most importantly, have a grateful heart.”

    For MG, would-be hosts who want to pursue gigs from home should get a Boya Lapel Mic, which ensures quality audio output to satisfy potential clients.

    Patty Marabut

    Like most of us, Patty Marabut’s true passion had nothing to do with the course she took in college. An engineering graduate, Patty found herself starting a business due to her passion for food and her innate entrepreneurial drive. She is currently the co-owner and VP of marketing at The Lost Bread, and also the owner of Royal Harness and The Kind.

    Patty and her partner initially found it difficult to entice customers, which is why she encourages aspiring entrepreneurs to think things through before taking the plunge. “It’s still important to run numbers and assess the risks before starting. Not every passion can be turned into a career, but with proper planning and the right people behind you, it’s possible.”

    Patty also believes that for one’s business to succeed, aspiring entrepreneurs should invest in their employees’ well-being. “The number one driver in pursuing our passion individually and as a team is the people behind us. Initially we started with simple plastic chairs for our employees, but when Christmas 2019 came, we decided to gift them all with comfortable Swivel Chairs from Shopee.”

    Angelo Casimiro

    He’s still in school, but college student Angelo Casimiro has already built a thriving career in innovation. Angelo’s interest in the subject developed at just four years old, when his grandfather, a retired mechanical engineer, taught him to build homebrew wind turbines and remote control cars. Angelo went on to win robotics competitions and even became the first Filipino awardee at Google Science Fair competition. Now, he also shares DIY electronics projects and tutorials on social media.

    Turning one’s passion into their career doesn’t happen overnight, but Angelo assures aspiring inventors that their drive will sustain them. “Just remember to stay curious everyday and never give up on your goals. And never forget to pass your knowledge to others who are also eager to learn.”

    Get started on electronics projects with this Physics Electrical Package from e-Gizmo, Angelo’s go-to Shopee store.

    Check out Shopee every akinse to enjoy exclusive deals on must-haves for pursuing your passion! At Shopee’s Aug 15 Payday Sale, get free shipping with no minimum spend, ₱150 off vouchers, and up to 50% Bills Cashback.

    To discover more deals, visit https://shopee.ph/m/payday-sale.

    Stay safe at home this akinse by going cashless with ShopeePay, your all-in-one e-wallet which you can use to Buy Load, Pay Bills, and Scan to Pay at multiple merchants nationwide. Top up your ShopeePay wallet through your debit card and online banking to enjoy exclusive ShopeePay promos such as up to 50% Bills Cashback when you pay for Meralco, Maynilad, and more; discounted load up to 50% off; ₱10 mobile data for only ₱1; and ShopeePay ₱1 Deals from Puregold, Seaoil, Potato Corner, and more.

    Download the Shopee app for free via the App Store or Google Play.

    REFERENCE:

    Hannah Tejuco
    PH Marketing | Public Relations

    Mobile +63 917 808 4894

    Viber +63 917 705 4447

    Address 15F Asian Century Center, 27th St. corner 3rd and 4th Ave., BGC, Taguig, PH 1634

  • Fiberglass Screen Rolls for outdoor area against high winds, rain storms and insects intruders

    Fiberglass Screen Rolls for outdoor area against high winds, rain storms and insects intruders

    Do you need protection, guardian or preventive equipment in your place against high winds, rain storms and other poor weather conditions? How about when you’re dealing with insects as you’re are relaxing on the patio or porch, have you decided to block them of entering the enclosed area?

    In my opinion, we need to preserve and protect the places or areas of our house where we dwell or live with just to ensure the safety of our family. Planning, budgeting and decision making are some of the factors to be considered before the implementation of a certain project which includes purchasing of affordable and quality materials, labor and excellent services just to ensure a successful project. Remember this quote, “if there’s a problem there’s always a possible solution.   

    The solutions of these cases or problems may be solve through investing or purchasing Fiberglass Screen Rolls, a strong, yet affordable material that makes for an excellent screen. If you’re screening an outdoor area like a patio, porch, or enclosed pool area, this is the screen you need for the best long-term results. In a range of sizes, we offer our heavy-duty fiberglass patio and pool screen rolls that are great for both homeowners and professional screeners.

    The Management of online store of Quality Window Screens recommends Fiberglass which is a better choice for high-traffic areas since it does not dent or mark the mesh when pressure is applied, which is ideal in spaces where people and pets frequent. The mesh is 18×14 with a .013 diameter, making it very durable and ready to take on poor weather conditions. The Charcoal color of the fiberglass patio screen rolls makes it incredibly versatile, effortlessly matching any home’s indoor or outdoor color scheme. For largescale outdoor jobs, these are time and money-saving for professional screeners. They’re available in widths of 36″ to 108″ by 100′ long. All you’ll need to do is cut them the right size and keep the process moving. No more small 50′ or 25′ screen wire rolls to slow you down! With just a handful of these rolls, screeners will be able to get more jobs done without the annoyance of running out.

    If you’re a homeowner planning to build your own screen frames, one or two rolls of our fiberglass patio and pool screen should be more than enough for your entire home. Enjoy the outdoors insect-free and feel comfortable in your place against high winds, rain storms and other poor weather conditions by installing quality and affordable screens.

  • Keep productivity, security high and downtime low with the feature-packed HP ProDesk PC family

    Keep productivity, security high and downtime low with the feature-packed HP ProDesk PC family

    Working from home does come with its own set of benefits and challenges. The bottom line is to remain comfortable and productive despite the inevitable distractions and the countless problems, which can and will result in downtime, if one is not careful.

    A good way to remain continuously efficient while working remotely is with a reliable and hardworking computer system like the HP ProDesk PC Family.

    Experience expansion and flexibility at its finest with the HP ProDesk 400 G7 Microtower PC

    Get the WFH essentials

    The most basic home office set-up requires a usable desk, and a comfy chair, but the most crucial of all these requirements is of course, a computer, without which, working remotely, would not even be possible.

    Designed to meet all the needs of remote working, HP’s ProDesk PC Family is powered by Intel Core processors, one of the most trusted and preferred processor brands in the market today.

    Here’s a quick summary of the HP ProDesk PC Family, in a snapshot:

    • HP ProDesk 400 G6 Desktop Mini PC – Though small in size, this desktop delivers robust power for your daily demands. It’s compact and stylish, but is capable of high-speed responsiveness, and offers a wide range of settings for adaptable flexibility.
    • HP ProDesk 400 G7 Microtower PC – A reliable desktop where expansion is possible, since it features three bays and three slots, for storage, WLAN M.2 slots, and configurable ports.
    • HP ProDesk 400 G7 Small Form Factor PC – This desktop, though a bit smaller than the HP ProDesk 400 G7 MT, still delivers the same features, but only has two bays and two slots for storage, WLAN M.2 slots, and configurable ports.
    Meet the daily demands of working from home with the compact, stylish, but powerful and flexible with the HP ProDesk 400 G6 Desktop Mini.

    Work securely at home

    Privacy and security remain as the top two requirements when working remotely or at home. These protective measures are necessary to protect files and confidential documents. Locking the computer nowadays is no longer enough.

    Besides having strong password protocols in place when it comes to WiFi networks, the most effective way of protecting and securing files when working remotely or at home is having a computer powered and configured with extra protection. The HP ProDesk Family are hardware-enforced with privacy solutions including:

    • HP Sure Sense – Exceptional protection against advanced malware through deep Artificial Intelligence Learning.
    • HP Sure Click – Secures the computer when surfing the Internet or viewing untrusted documents.
    • HP BIOSPhere Gen6 – Enables and disables specific ports and even blocks a USB from booting, when found to be infected with a virus or Malware.
    • HP Manageability Integration Kit – High-speed image creation and hardware, BIOS, and security through the Microsoft System Center Configuration Manager.

    The HP ProDesk PC Family offers a myriad of options depending on the user’s specific needs and requirements. Working either from home or remotely is now the reality and with HP’s wide selection of personal computers, backed by its well-known reputation, selecting any HP-branded PC, would be a wise investment indeed.

    Grab the small but terrible HP ProDesk 400 G7 Small Form that delivers high performance to accomplish the requirements of remote work.

    Get the HP ProDesk 400 G7 Small Form Factor PC online via https://bit.ly/HPProDeskG7 today.

    REFERENCE:

    JEAN RICELLE A. AQUINO

    Public Relations Supervisor

    Stratworks, Inc.

    0927 027 8975

  • Cebuana Lhuillier nabs 2021 International Service Excellence honors; technology-driven customer service innovations cited as industry game changers

    Cebuana Lhuillier nabs 2021 International Service Excellence honors; technology-driven customer service innovations cited as industry game changers

    Cebuana Lhuillier was named as one of the winners of the recently-concluded 2021 International Service Excellence Awards organized by the Customer Service Institute of America (CSIA). CSIA cited the company’s push in digitalizing its customer response, paving the way for faster communication between the three-decade-old company and its millions of loyal clients. 

    The company bagged the Customer-focused Innovations nod due to its development of creative and inventive means of engagement and product usage, with the following milestones considered as game changers in its industry: CEB, Cebuana Lhuillier’s very own Intelligent Virtual Assistant; Cebuana-from-Home, an online platform which provides clients with a 360-degree access to Cebuana Lhuillier’s suite of services, and the eCebuana App, among others. Cebuana Lhuillier’s commitment to further improving client experience and engagement through technological innovations also impressed the judges. 

    “This recognition is a huge honor for us here at Cebuana Lhuillier, especially for our Customer Service team. As we see a continuous push for more product and service innovations to answer our clients’ changing needs, we also remain committed to improving how serve them—with emphasis nowadays on faster, more efficient, and more convenient service delivery,” shared Jean Henri Lhuillier, President & CEO of Cebuana Lhuillier. 

    “Our step towards digitalization is our response to this. By coming up with innovative digital solutions and making them available to every Ka-Cebuana, we provide them with options to better enjoy and appreciate our services, whether online or offline. More than just solutions, these innovations highlight how for Cebuana Lhuillier, our clients remain the heart of our organization,” he adds. 

    Marissa Ancog, Cebuana Lhuillier First Vice President and Group Head for Planning and Quality Management, emphasized the importance of finding solutions that best serve the clients’ needs. “Making our clients happy has always been the core of what we do. As our clients’ needs evolve through time, the same goes with the level of service we provide—whether online, through our Customer Care hotline, or our branches. Aside from finding the best solutions through technology to help our Ka-Cebuanas, we also make sure that our frontliners are ready, well-trained, and well-informed at all times.” 

    Cebuana Lhuillier’s foray into digitalization of its products and services including client engagement started more than two years ago, in a move that signified the pivot of the thirty-year-old brand to a Fintech company. Ultimately, the innovations including the continued improvement of systems used in branches, access to services through mobile apps, easier communication to clients through the use of social media and bots, an upgraded and improved customer service hotline, have benefited customers who were able to experience a faster, more convenient level of service. 

    This also allowed the company to pivot and adjust faster to the needs of its clients with the implementation of a strict lockdown in the Philippines in 2020, following the spread of the COVID-19. Through the programs and applications put in place, clients were still able to have safe and efficient access to micro-financial solutions, especially during the most challenging period of last year when majority of banks and financial institutions were closed. 

    Cebuana Lhuillier president & CEO Jean Henri Lhuillier receives this year’s International Service Excellence trophy, in recognition of the company’s commitment to game-changing innovations in customer service.

    The International Service Excellence Awards serve as the global benchmark for innovative and noteworthy customer service, recognizing brands and individuals worldwide for their exceptional work. This year, Cebuana Lhuillier had the distinction of being the only Philippine-based brand awarded this merit. The company is a consistent awardee from the award-giving body, notching the following wins under its belt in the last three years: 2020 International Service Excellence Award Customer-Focused Innovations Category, 2019 International Service Excellence Award – Large Business Category, and 2018 International Service Excellence Award – Best of the Best Category. The awards are managed by CSIA, as assigned by the International Council of Customer Service Organizations (ICCSO).

    REFERENCE:

    JEAN RICELLE A. AQUINO

    Sr. Media Relations Officer

    StratWorks, Inc.

    0927 027 8975